Privacy Policy
Last updated: [26 September 2026]
PrefixWP is an independent software business run by a sole proprietor based in India (“PrefixWP”, “we”, “us”). Your privacy matters to us. We are committed to handling your personal data with care, transparency and responsibility. This policy explains how we collect, use and safeguard your information when you use our website or our plugins.
Who's behind PrefixWP
PrefixWP is run by an independent developer (sole proprietor) who builds WordPress plugins under the PrefixWP name. PrefixWP is responsible for the personal data collected through this website.
Website: https://prefixwp.com
What personal data we collect and why
Comments
When visitors leave comments, we collect the information shown in the comment form, along with the visitor’s IP address and browser user agent, to help with spam detection.
An anonymized string (hash) created from your email address may be shared with the Gravatar service. Once your comment is approved, your profile picture is visible alongside it.
Media uploads
Avoid uploading images with embedded location data (EXIF GPS) to the website. Other visitors may download and extract such data from uploaded images.
Support tickets & contact forms
We collect your name, email address, IP address and other relevant details to provide personalized and effective support.
Cookies
- Comment cookies save your name, email and website for your convenience next time.
- Login cookies store your login information and display preferences. These expire after a set time.
- Temporary cookies check whether your browser accepts cookies and are deleted when you close your browser.
- If you edit or publish content, a cookie with no personal data stores the post ID and expires after one day.
For more details, see our Cookie Policy.
Embedded content from other websites
Articles on this website may include embedded content (for example videos or images). Embedded content behaves exactly as if you visited the other website directly, and that website may collect data about you and track your interaction.
Purchase data
During checkout, we collect:
- Name, billing address, email address and phone number
- Location and traffic data (IP address, browser type)
- Product pages and content viewed
- Reviews or comments
- Account email and password for registered users
We use this data to:
- Process orders and send service updates
- Respond to questions or refund requests
- Provide technical and customer support
- Improve our website and services
Note: we do not store your credit or debit card information. Payments are handled securely by third-party payment gateways.
Who we share your data with
We do not sell your personal data. We share it only with the service providers we need to run this website and deliver our products, such as our web host, payment processors ([e.g. Stripe, PayPal]) and email delivery service, and only for that purpose. We may also disclose data where required by law.
How long we retain your data
- Comments and their metadata: indefinitely
- Registered user data: stored in user profiles
- Checkout information: retained unless you request deletion
- Support tickets: retained indefinitely to improve our service and keep a history
You can view, edit or delete your account data at any time from your account dashboard.
What rights you have over your data
If you have left comments or created an account, you can request a copy of the personal data we hold about you, or ask us to delete it. This does not include data we are required to keep for legal or administrative reasons.
Where we send your data
Comments may be checked through an automated spam detection service to protect the website.
Contact us
For any questions about this Privacy Policy, email us at support@prefixwp.com.
Questions about this policy?
Contact us any time and we'll be happy to help.
